Law Enforcement: Investigative Automation

The Agent Logic solution for Investigative Automation supports analysts, investigators, real-time crime centers, and command centers for automated correlation of case file data against other internal sources, management of related investigations across organizational boundaries, incident response, and coordination of resource allocations. Disparate sources may be processed and correlated in real-time, depending on the organization’s mission, such as incident reports, case files, 911 calls, patrol officer and walk-in reports. Correlated information, along with investigative reports and applicable information from other jurisdictions and agencies, is simultaneously utilized to detect critical events and to initiate contextual alerts and effective response.

Agent Logic solutions serve as a force multiplier, as rules created by domain experts can be shared and subscribed to by authorized departmental personnel, resulting in improved situational awareness.

For investigative teams, Agent Logic for Law Enforcement detects related investigative information by monitoring existing reporting processes and systems. Monitoring and correlation are performed on people, locations, things, time, and actions described within available sources to detect relevant and/or related investigative information. Alerts are delivered when detected events match user-defined rules, and collaboration can be initiated automatically among multiple parties when data commonalities are detected (e.g., a common phone number across two separate cases). Alerts are delivered in real time as link charts, reports, case files, or reports are received, entered, or updated. Agent Logic also performs cross-source correlation; for example, a new case file matching a name previously entered in an investigator’s link chart can trigger an alert. Users may filter alerts intelligently based on content and priority, and can receive those alerts via real-time web browser (no client download required), as well as via e-mail and Instant Message. Based on specific types of events, end users can configure rules to trigger automated actions such as updates to their link charts with new data, geographic visualization of alerts, and Web Service and business process activation.