Alert Management Portal
Decision makers, analysts, and watch officers receive an overwhelming amount of information as part of their day-to-day responsibilities. Real-Time Alert Manager™ provides a centralized view of instant intelligence derived from real-time operations.
Overview
Real-Time Alert Manager™ (RTAM) provides a web-based, persistent communications channel for receiving alerts about critical threats and opportunities pushed to it by RulePoint®. With RTAM, the decision maker, analyst, or watch officer is able to quickly and intelligently respond to an alert.
Being able to respond quickly to ever-changing events brings greater value to an enterprise's actions. Typically when a change in data (an event) takes place, information is stored, analyzed, delivered, and, finally, action is taken—a very time-consuming and manually-intensive process. RTAM along with RulePoint® shortens that cycle, increasing the value and impact of operational actions.
Key Features
- Receive information-rich alerts in real time
- Web-based alert browser in a familiar "inbox" format
- Ability to re-assign priority levels, forward/escalate to other users, and initiate new events or processes
- Seamlessly integrates with existing information security controls
- Searchable alerts
- No client-side install required
Key Benefits
Deliver instant intelligence, decreasing individual response time to threats or opportunities.
Enriched, relevant information in real-time alerts makes the operational action more valuable.
- Notify the right decision maker to address the issue
- Prioritize, classify, and route alerts automatically
- Access all-source data to enrich notification alerts
- Integrate into existing business process and workflows
- Reduce training impact and increase productivity
RTAM Architecture
RTAM is built with Web 2.0-based browser technology (AJAX, DHTML, CSS) to provide rich application functionality via a lightweight web interface.
- Scalable back office servers support hundreds of users
- Robust communication protocols using JMS and HTTP
- Platform runs on Windows, Solaris, and Linux servers
RTAM System Requirements
Server:
Intel compatible hardware with Windows 2003 R2, Sun Solaris 10, or Red Hat Linux EL4 and 2GB free memory and 300MB of disk space. Data storage requirements are dependant upon application.
Client:
Browser: IE 6.0+ or Firefox 1.5+
512MB RAM
TCP/IP network connection, LAN, VPN, or Internet